Website Visitors

StellerHost, like many websites, gathers non-personally identifiable information that browsers and servers typically provide, such as:

  • Browser type
  • Language preference
  • Referring site
  • Date and time of each request
  • Pages viewed

This helps us better understand how visitors use our website, enhancing user experience. We also collect personal data like:

  • Email address
  • Personal website URL
  • Internet Protocol (IP) addresses for logged-in users, order placements, or blog comments.

We only disclose this information under specific circumstances, such as to protect our rights or meet legal obligations.

Signing Up for Services

When you sign up for our web hosting or domain services, we collect the following details:

  • Pre-registration info (email, if provided)
  • Registration details (name, company, email, phone, billing address, credit card info, location, and industry)
  • Payment info (such as credit card data for purchases)

Domain Registration

For domain registration, we collect specific personal information as required by ICANN and TLD registries:

  • Registrant name, organization, address, email, phone number, and other contact details.
  • Administrative, technical, and billing contact information.

These details are necessary to ensure valid domain registration, complying with contractual obligations with ICANN and TLDs. In some cases, additional personal data, such as professional affiliations, may be required.

Information Disclosure

Public WHOIS

ICANN requires some domain registration information (WHOIS) to be public. This may include:

  • Domain name
  • Name servers
  • Creation and expiration dates

For users within the EU/EEA, GDPR protections apply, limiting the visibility of personal data in WHOIS records.

Transfer and Disclosures

If you transfer a domain, we may briefly publish your email on the WHOIS database. We also provide required information to domain registries and escrow providers to secure your registration data.

Permitted Disclosures

We may disclose personal data to fulfil ICANN obligations or when legally required. Other disclosures may occur to defend StellerHost’s property or if it’s vital to user safety.

Protecting Your Data

We ensure that potentially identifiable data is disclosed only to employees, contractors, or affiliated organizations who need it to operate our services. All third parties are bound by confidentiality agreements, and your data may be transferred globally as part of providing our services.

StellerHost will not sell or rent your data. We may send occasional emails regarding updates, and you can always unsubscribe.

How We Use Your Information

We use the data we collect for various purposes:

  • To provide and improve our services
  • To support our marketing efforts (with your consent)
  • To ensure security and compliance
  • To administer our website
  • To offer personalized experiences
  • To process payments securely

We may also anonymize data for research or marketing trend reports.

Sharing Data

We may share personal data with third-party providers for services like marketing, content delivery, and payment processing. We also comply with legal requests from public authorities, especially for security and fraud prevention.

Cookies and Tracking

We use cookies and tracking technologies to improve your browsing experience, gather analytics, and serve targeted ads. You can control cookie settings via your browser.

Your Rights and Choices

You have rights concerning your data:

  • Unsubscribe from marketing emails
  • Update or correct your account info
  • Request access or deletion of personal data

For EU/EEA residents, you may object to or restrict certain data uses, and we will only process personal information with your consent or for legitimate interests.

Privacy Policy Changes

StellerHost reserves the right to modify this privacy policy. Users are encouraged to review it regularly, as continued use of our services implies acceptance of any updates.