Transfer Domain Names from UltraHostGhana to StellerHost

This guide provides a step-by-step process for transferring your domain from UltraHostGhana to your account at StellerHost. The process includes verifying domain eligibility, updating contact information, obtaining the authorization code, unlocking the domain, and completing the transfer.

Follow the instructions carefully to ensure a smooth transfer. We also include tips on tracking the transfer progress and handling any issues that may arise.

Transfer Tasks

1. Verify Domain Name EligibilityBefore initiating the transfer, confirm that your domain meets the following requirements:

• The domain must have been registered for at least 60 days and have been with UltraHostGhana for at least 60 days.
• The domain must not be in "client update prohibited" status.

Task 2: Confirm Contact Information
The Registrant and Administrative contact information must be accurate and up-to-date at UltraHostGhana, as these contacts will receive the transfer request and need to approve it.

Steps to update contact information at UltraHostGhana:

1. Log in to your UltraHostGhana account.
2. Navigate to the Domain Management section.
3. Select the domain(s) you want to transfer.
4. Click on Update Contact Information.
5. Ensure that the Registrant and Administrative contact details, especially email addresses, are correct.
6. Save the changes.

Task 3: Obtain the Authorization Code (EPP Key)
To transfer a domain, you’ll need an authorization code (also known as the EPP key). This code is required for added security to verify that the transfer request is legitimate.

Steps to obtain the authorization code from UltraHostGhana:

1. Log in to your UltraHostGhana account.
2. Go to the Domain Management section.
3. Select the domain name you want to transfer.
4. Look for an option to Request Authorization Code.
5. UltraHostGhana will send the authorization code to the registrant's email address.

For .uk domain transfers:

• Contact UltraHostGhana and request a retag to the StellerHost ISP tag. Alternatively, you can retag via Nominet for a fee.
• Use the Auto Verification transfer method for .uk domains.

Task 4: Unlock the Domain Name
Domains are often locked to prevent unauthorized transfers. You must unlock your domain before transferring it.

Steps to unlock a domain at UltraHostGhana:

1. Log in to your UltraHostGhana account.
2. Navigate to the Domain Management section.
3. Select the domain name you want to transfer.
4. Find the Domain Lock option and disable it.
5. Confirm the change and unlock the domain.

Task 5: Transfer the Domain to StellerHost
After preparing your domain at UltraHostGhana, you’re ready to initiate the transfer to StellerHost.

Steps to transfer your domain to StellerHost:

1. Log in to your StellerHost account.

2. Go to Domains > Transfer a Domain Name.

3. Choose the transfer method:

   • Auto Verification (recommended for smaller transfers).
   • Fax Verification (ideal for bulk transfers).

4. Enter the domain name and the corresponding authorization code in the following format:

   ExampleDomain.com, AUTHCODE
   AnotherDomain.com, AUTHCODE

5. Set any additional options such as:

   • Registrar Lock (enable or disable after transfer).
   • Auto-Renew (set to automatically renew the domain to prevent expiration).
   • Whois Update (choose to keep or update the Whois information).

6. Click Next and submit the transfer request.

Approving the Transfer

Once the transfer request is submitted, the Registrant and Administrative contacts will receive an email from StellerHost.

Follow the instructions in the email to approve the transfer and complete the process.

Tracking Your Transfer

You can track the transfer’s progress through your StellerHost account. The status messages will provide updates on the transfer’s progress and alert you to any potential issues that need addressing.

If the Transfer Is Rejected

If your transfer is rejected, you can review the ICANN transfer rules to identify and resolve the issue. Common reasons for rejection include:

• Domain lock not disabled.
• Incorrect authorization code.
• Recent changes to the Registrant or Administrative contact details.

For any issues, please reach out to StellerHost Support for personalized assistance.