Transfer Domain Name from Network Solutions to StellerHost

This guide provides step-by-step instructions for transferring a domain from Network Solutions to StellerHost. Follow the tasks outlined below to ensure a successful transfer.

Transfer Tasks

1. Verify Domain Name Eligibility

Before initiating a transfer, confirm that the domain meets the following requirements:

• The domain name has been registered for at least 60 days and has been at Network Solutions for at least 60 days.
• The domain is not in "client update prohibited" status.

2. Update Contact Information

Make sure the Registrant and Administrative contact information, particularly the email addresses, is accurate. These contacts receive and approve the transfer request.

Steps to update contact information at Network Solutions:

1. Log in to your Network Solutions account.
2. Click Edit Account Contacts.
3. Select the account containing the domain name you want to transfer.
4. In the Edit WHOIS Contacts section, click View/Edit WHOIS Contacts.
5. Check the box next to the domain name and click Continue.
6. If changes are needed, select Administrative Contact or Registrant Contact and follow the instructions to update the information.
7. After updating, confirm the changes when prompted.

3. Obtain the Authorization Code (EPP Key)

Most domain transfers (e.g., .com, .net, .org) require an authorization code for security purposes.

Steps to obtain the authorization code from Network Solutions:

1. Call Network Solutions' 24-hour support at 888-642-9675.
2. Request the authorization code for your domain name.
3. Ensure you provide the necessary account verification details.

4. Unlock the Domain Name

To transfer your domain, it must be unlocked.

Steps to unlock a domain at Network Solutions:

1. Log in to your Network Solutions account.
2. Click the domain name you want to transfer.
3. In the Domain Details section, click Edit.
4. Select Turn Domain Protect Off and click Save.

5. Transfer the Domain Name to StellerHost

After preparing your domain at Network Solutions, you can proceed with the transfer to StellerHost.

Steps to transfer your domain to StellerHost:

1. Log in to your StellerHost account.
2. Navigate to Domains > Transfer a Domain Name.
3. Choose a transfer method:
   • Auto Verification (preferred for small transfers).
   • Fax Verification (recommended for bulk transfers).
4. Enter the domain name(s) and corresponding authorization codes in this format:
    

   CopyEdit

   ExampleDomain.com, AUTHCODE AnotherDomain.com, AUTHCODE
5. Configure the following settings as needed:
   • Registrar Lock: Choose to enable or disable after transfer.
   • Auto-Renew: Opt in to prevent expiration.
   • Whois Update: Decide whether to retain or update current Whois information.
6. Follow the on-screen instructions to submit the transfer request.

Approving the Transfer

After submitting the transfer request:

• The Registrant and Administrative contacts will receive an email from StellerHost to approve the transfer.
• Follow the instructions in the email to confirm the transfer.

Tracking Your Transfer

StellerHost provides status updates once the transfer request is submitted. Monitor the progress and address any issues promptly.

If the Transfer Is Rejected

If your transfer is rejected, review ICANN transfer rules to identify and resolve the issue. Common reasons for rejection include:

• The domain is locked.
• Incorrect authorization code.
• Recent changes to Registrant or Administrative contact information.

For further assistance, contact StellerHost Support!