Transfer Domain Names from Register.com to StellerHost

This guide outlines the step-by-step process for transferring your domain from Register.com to StellerHost. Follow these tasks to ensure a smooth transfer.

Transfer Tasks

Task 1: Verify Domain Name Eligibility

Before initiating a transfer, confirm the following:

• The domain has been registered for at least 60 days and has been with Register.com for 60 days.
• The domain is not in a "client update prohibited" status.

Task 2: Update Contact Information

Ensure the Registrant and Administrative contact information, especially email addresses, are current. These contacts will receive the transfer request for approval.

Steps to update contact information at Register.com:

1. Log in to your Register.com account.
2. Navigate to the Contact Information section for the domain.
3. Update the Registrant and Administrative contact details as needed.

Task 3: Obtain the Authorization Code (EPP Key)

Most domain transfers (e.g., .com, .net, .org) require an authorization code for added security.

Steps to get the authorization code from Register.com:

1. Call Register.com’s Business Center:
   • For the US/Canada: 877-866-0045 (toll-free).
   • Outside the US/Canada: 902-749-2056.
2. Request the authorization code for your domain.
3. Confirm your account details for verification.

For .uk domain transfers:

• Contact Register.com and request a retag to ISP tag StellerHost (or eNom, if required). Alternatively, retag directly via Nominet for a fee.
• Use the Auto Verification transfer method.

Task 4: Unlock the Domain Name

Your domain must be unlocked before it can be transferred.

Steps to unlock a domain at Register.com:

1. Log in to your Register.com account.
2. In the main menu, select the domain name you wish to unlock.
3. In the ENABLE/DISABLE DOMAIN LOCK section, click Disable Domain Lock.
4. Click Continue to confirm.

Task 5: Transfer the Domain to StellerHost

After preparing the domain at Register.com, you can transfer it to StellerHost.

Steps to transfer your domain to StellerHost:

1. Log in to your StellerHost account.
2. Go to Domains > Transfer a Domain Name.
3. Choose a transfer method:
   • Auto Verification (preferred for smaller transfers).
   • Fax Verification (useful for bulk transfers).
4. Enter the domain names and corresponding authorization codes in this format:
    

   CopyEdit

   ExampleDomain.com, AUTHCODE AnotherDomain.com, AUTHCODE
5. Configure options like:
   • Registrar Lock: Enable or disable after transfer.
   • Auto-Renew: Opt to auto-renew domains to prevent expiration.
   • Whois Update: Choose to retain or update current Whois information.
6. Submit the transfer request by following the on-screen prompts.

Approving the Transfer

Once the transfer request is submitted:

• The Registrant and Administrative contacts will receive an email from StellerHost.
• Follow the instructions in the email to approve the transfer.

Tracking Your Transfer

Monitor the transfer status in your StellerHost account. Status messages will help track progress and highlight any issues that need attention.

If the Transfer Is Rejected

If the transfer is rejected, consult ICANN transfer rules to identify and address the problem. Common issues include:

• Domain lock not disabled.
• Incorrect authorization code.
• Recent updates to Registrant or Administrative contact details.

For assistance, contact StellerHost Support for personalized help.